Report Lost Items
Create a detailed report with photos, location and description to alert the community instantly.
Report Found Items
Found something? Post it here to help it find its way back to its rightful owner.
Smart Matching
Our platform helps match lost items with found reports based on location, date, and category.
Frequently Asked Questions
Everything you need to know about Retrievo.
Is Retrievo free to use?+
Yes. Retrievo is completely free - for reporting lost or found items, searching, and helping items find their way back to their owners.
How do I report a lost item?+
Go to Report Item, add a clear title and description, then pick the category, location, and date, and upload a photo. You can also choose who sees it (everyone, boys only, or girls only) - the more detail you share, the easier it is to get a good match.
How does matching work?+
Retrievo compares category, location, date, and descriptions to surface reports that are likely related. When someone files a claim or initiates a return, you get a notification - proceed only if it truly matches your item.
What should I do if I find something valuable?+
Create a found report with enough detail (category, location, date, and a photo) for the owner to recognise the item. Avoid sharing sensitive or identifying information publicly. Let the owner describe the item themselves before handing it over. You can also hand the item to the campus security office - the officer logs it on Retrievo, safeguards it there, and the owner collects it in person once the officer verifies it's theirs.
How do I prove an item is mine?+
When you spot an item that looks like yours, submit a claim with a description. If you've already reported it on Retrievo as lost, link that item to your claim as well. The finder will review your claim and approve it if your description matches, so you can then arrange to get it back.
Can I browse reports without signing in?+
Yes - public reports are open to browse without an account. Signing in is only required to post items, submit or approve claims, and manage or flag reports.
Will I get notified about updates?+
Yes. Claims, matches, and resolution updates show up as in-app notifications right away. You can also turn on push notifications for each device you use - so you hear about new claims and matches even when Retrievo isn't open - plus email updates for the key steps.